These days, it feels like every single industry is suffering from the double dose of insufficient staff and increased competition. It feels like there are not enough hands to create the guest, customer, or client experience that we want, and,… Read More
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Comparing Value-Based Care With Fee-For-Service Models
Owning and running a medical practice can be a lot of work. In addition to daily patient care, you are also a small business owner with all of the work that goes into that. Some of that work is pretty… Read More
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Factors That are Considered When Patients Select a Medical Practice
Any medical practice is going to want to keep their patients happy. Many factors go into determining how satisfied patients are. It’s not based purely on the price of services or how convenient the services are. Patients have many reasons… Read More
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Preventing Denials in Your Medical Industry
When you’re filing insurance claims, the last thing you want to see are claims getting denied. Your patients trust that you’re dealing with the required information, including insurance referrals when needed, on their behalf so that they don’t need to… Read More
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Groups That are Affected by Value-Based Care
Value-based care is a concept that has existed for about fifteen years now, but only during the COVID pandemic has this concept truly started gaining traction within the medical industry. There are some medical professionals who believe the quality of… Read More
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What Patients Appreciate When They Visit a Medical Facility
In the medical industry, or any industry for that matter, customer satisfaction should be a top priority. If customers don’t like your facility, your facility isn’t going to last very long. Patients will not tolerate being given less than optimal… Read More
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Reasons That Patients Will Leave a Medical Practice
If you’ve ever worked in a medical practice, you’ve likely asked yourself why patients might be leaving your practice in favor of a competitor or if there was some way to improve the quality of the services that you can… Read More
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Why the Healthcare Industry Should Highly Value Good Customer Service
The industry of healthcare revolves around great customer service. How well you treat your patients will influence the success of your facility. If you want to treat your patients better, it is important not to treat them simply as patients…. Read More
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How to Raise Patient Engagement In Your Medical Practice
Social media and the ability to connect with others worldwide might make you think that patients aren’t as bothered by longer wait times. Surely with all of the tablets and smartphones people have these days, they would be content spending… Read More
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Challenges That Are Tied to Medical Billing
Healthcare providers have a lot of responsibilities during their day to day operations. It can get hectic in the medical field, and there are many challenges that come with being in such a position. Here are a few challenges that… Read More