Medical receptionists are sometimes unappreciated for the roles they serve in the medical industry. They are the first people who patients see when they visit your facility, and they play a vital role in the patient experience as a whole…. Read More
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Why Hire a Behavioral Health Billing Company
Behavioral health billing comes with a fairly complex and frustrating billing process. It can take hours for employees to navigate through this process. Even then, they don’t always get the results that they want. This begs the question: should you… Read More
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What Patients Will Want From Your Medical Facility
In today’s competitive healthcare landscape, patient satisfaction is paramount. Here’s what patients prioritize when choosing a medical facility. Patients are the heart of your medical facility.
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How Your Medical Facility’s Front Office Can Boost Patient Retention
Your front office staff plays a crucial role in shaping patient experience and influencing their decision to return. Friendly, professional interactions leave a lasting impression, encouraging patients to become loyal advocates for your practice. Conversely, dismissive or unhelpful behaviors can… Read More
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Traits Your Front Office Staff Will Need
As a doctor’s office, you want to provide a great patient experience. While some of that burden rests on your shoulders, every staff member has a role to play in providing an excellent experience. What are some of the traits that… Read More
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How Online Payments Help Patients and Your Medical Practice
People are always going to want convenience when it’s available to them. This is true in many different situations, whether we’re looking for easy ways to finish chores, buy food, or travel, among other things. One other domain in which… Read More
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What Can Frustrate Patients at a Medical Practice
Once upon a time, people stuck with their doctor through many years unless something terrible happened. This was often due to a lack of options, but it was also because finding another doctor or office was often tricky. That’s not… Read More
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Why Patients and Providers Should Embrace Value-Based Care
The term “value-based care” is used in the medical industry nowadays. For some medical facilities, the traditional model for patient care is not optimal. A value-based care model, which emphasizes the quality of care provided rather than the amount, may work… Read More
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Why Patient Satisfaction is So Important for Medical Practices
So many healthcare providers are interested in finding ways to increase their patient satisfaction. Creating happy patients seems like a straightforward, meaningful goal, but some metrics go into it. Understanding those metrics helps us understand clinical outcomes, reimbursement, and patient… Read More
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Reasons a Medical Practice Needs Medical Credentialing
Medical credentialing is a long and tedious process. It’s also vitally important if you want to protect your medical practice as it grows. Medical credentialing is the process of confirming the credentials of prospective medical practitioners. If you don’t go… Read More