In today’s competitive healthcare landscape, patient satisfaction is paramount. Here’s what patients prioritize when choosing a medical facility. Patients are the heart of your medical facility.
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Responsibilities That Front Office Staff Have Around Your Medical Facility
Any healthcare facility is going to need competent front office staff. They are the first people that patients see any time they visit your building. For these staff members to provide quality service, however, it’s important to know what their… Read More
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Comparing Value-Based Care with Fee-For-Service
In healthcare, there are two main payment models: Value-Based Care (VBC) and Fee-for-Service (FFS). This article explores the meaning of both payment models, their pros and cons, and their primary distinctions. Overall, readers will understand the importance of understanding the… Read More
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How Your Medical Facility’s Front Office Can Boost Patient Retention
Your front office staff plays a crucial role in shaping patient experience and influencing their decision to return. Friendly, professional interactions leave a lasting impression, encouraging patients to become loyal advocates for your practice. Conversely, dismissive or unhelpful behaviors can… Read More
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Value-Based Care Questions That People Ask
There is really no denying that when it comes to caring for a loved one, having trusted professionals in your corner is key. In fact, the tides are already shifting from volume-based care to value-based. The reality is, medical professionals… Read More
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Tips to Improve Payment Collection from Patients
Collecting patient payments is vital for ensuring your medical practice can bring in more revenue. You want to be sure your practice is paid promptly, but collecting the payments from your patients isn’t always the easiest of tasks. Fortunately, there… Read More
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What Can Frustrate Patients at a Medical Practice
Once upon a time, people stuck with their doctor through many years unless something terrible happened. This was often due to a lack of options, but it was also because finding another doctor or office was often tricky. That’s not… Read More
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Why Patients and Providers Should Embrace Value-Based Care
The term “value-based care” is used in the medical industry nowadays. For some medical facilities, the traditional model for patient care is not optimal. A value-based care model, which emphasizes the quality of care provided rather than the amount, may work… Read More
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Why Patient Satisfaction is So Important for Medical Practices
So many healthcare providers are interested in finding ways to increase their patient satisfaction. Creating happy patients seems like a straightforward, meaningful goal, but some metrics go into it. Understanding those metrics helps us understand clinical outcomes, reimbursement, and patient… Read More
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Getting Your Medical Practice Prepared to Offer Value-Based Care
Having a medical practice will require a certain level of preparation to ensure your patients are always getting a high level of care overall. Many medical practices are popping up and using value-based care instead of fee-for-service models that are too common… Read More