These days, it feels like every single industry is suffering from the double dose of insufficient staff and increased competition. It feels like there are not enough hands to create the guest, customer, or client experience that we want, and,… Read More
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How to Increase the Efficiency of Your Front Office
Your front office staff are often the first people your clients meet when they enter your medical facility. They handle a lot of your facility’s administrative duties so that your medical practice can function seamlessly. You want them to be… Read More
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Why to Add Online Scheduling To Your Medical Practice
Every week, your front office has to get so many appointments scheduled. If you’re going to have a successful medical practice, there are all kinds of scheduling tasks that must be completed, like planning new appointments, sending patients reminders, and… Read More
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Comparing Value-Based Care With Fee-For-Service Models
Owning and running a medical practice can be a lot of work. In addition to daily patient care, you are also a small business owner with all of the work that goes into that. Some of that work is pretty… Read More
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Factors That are Considered When Patients Select a Medical Practice
Any medical practice is going to want to keep their patients happy. Many factors go into determining how satisfied patients are. It’s not based purely on the price of services or how convenient the services are. Patients have many reasons… Read More
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What You Want Your Patient Payment Portal to Have
There is no denying that as a business owner, knowing the best way to make it easy for patients to pay for your services becomes crucial. In fact, if you are adamant about using a patient payment portal system, then… Read More
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Groups That are Affected by Value-Based Care
Value-based care is a concept that has existed for about fifteen years now, but only during the COVID pandemic has this concept truly started gaining traction within the medical industry. There are some medical professionals who believe the quality of… Read More
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What Patients Appreciate When They Visit a Medical Facility
In the medical industry, or any industry for that matter, customer satisfaction should be a top priority. If customers don’t like your facility, your facility isn’t going to last very long. Patients will not tolerate being given less than optimal… Read More
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Benefits Value-Based Care Can Offer Your Facility
Medical providers are taking notice of a healthcare reimbursement model that is able to reduce expenses and streamline healthcare. This is known as value-based care. With value-based care, quality is valued more highly than quantity. In short, facilities are rewarded… Read More
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Reasons That Patients Will Leave a Medical Practice
If you’ve ever worked in a medical practice, you’ve likely asked yourself why patients might be leaving your practice in favor of a competitor or if there was some way to improve the quality of the services that you can… Read More