So many healthcare providers are interested in finding ways to increase their patient satisfaction. Creating happy patients seems like a straightforward, meaningful goal, but some metrics go into it. Understanding those metrics helps us understand clinical outcomes, reimbursement, and patient… Read More
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Reasons a Medical Practice Needs Medical Credentialing
Medical credentialing is a long and tedious process. It’s also vitally important if you want to protect your medical practice as it grows. Medical credentialing is the process of confirming the credentials of prospective medical practitioners. If you don’t go… Read More
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Tips to Help Improve Experiences Patients Have at Your Medical Facility
These days, it feels like every single industry is suffering from the double dose of insufficient staff and increased competition. It feels like there are not enough hands to create the guest, customer, or client experience that we want, and,… Read More
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Comparing Value-Based Care With Fee-For-Service Models
Owning and running a medical practice can be a lot of work. In addition to daily patient care, you are also a small business owner with all of the work that goes into that. Some of that work is pretty… Read More
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Factors That are Considered When Patients Select a Medical Practice
Any medical practice is going to want to keep their patients happy. Many factors go into determining how satisfied patients are. It’s not based purely on the price of services or how convenient the services are. Patients have many reasons… Read More
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Preventing Denials in Your Medical Industry
When you’re filing insurance claims, the last thing you want to see are claims getting denied. Your patients trust that you’re dealing with the required information, including insurance referrals when needed, on their behalf so that they don’t need to… Read More
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Groups That are Affected by Value-Based Care
Value-based care is a concept that has existed for about fifteen years now, but only during the COVID pandemic has this concept truly started gaining traction within the medical industry. There are some medical professionals who believe the quality of… Read More
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What Patients Appreciate When They Visit a Medical Facility
In the medical industry, or any industry for that matter, customer satisfaction should be a top priority. If customers don’t like your facility, your facility isn’t going to last very long. Patients will not tolerate being given less than optimal… Read More
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Reasons That Patients Will Leave a Medical Practice
If you’ve ever worked in a medical practice, you’ve likely asked yourself why patients might be leaving your practice in favor of a competitor or if there was some way to improve the quality of the services that you can… Read More
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Why the Healthcare Industry Should Highly Value Good Customer Service
The industry of healthcare revolves around great customer service. How well you treat your patients will influence the success of your facility. If you want to treat your patients better, it is important not to treat them simply as patients…. Read More