Corporate Profile
Headquartered in Baltimore, MD, MedHelp, Inc. provides superior medical management services for Specialty Physician Practices and Hospital Facilities. Services for Practices include Medical Billing. Facilities benefit from Medical Billing. Medicaid Qualification and Hospital Emergency Department Leveling services in the healthcare industry, serving both the Specialty Physician and Hospital facility verticals.
MedHelp, Inc. brings a fresh and innovative approach to Medical Management Services. Acting as liaison between the client and the government or private payor. Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, this commitment optimizes department functionality, improves operation efficiency and enables the collections of substantial past due and underpaid accounts receivable.
Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service. As experts in medical management, MedHelp, Inc. is involved in every stage of client management from Facility and Practice Management Software implementation to ensuring that all aspects of implementation and operation, including business requirements and service level agreements are executed.
We pride ourselves on our proven track record for effectively enhancing our client's revenue opportunities. This is primarily due to effectively directing team members in the troubleshooting of inefficient processes to ensure that any issues in the revenue cycle and front-end process are identified and remediated immediately.
We work diligently with our client's staffs to ensure that they are recognizing common billing errors and mistakes that impede the billing process flow. In order to meet the individual needs of clients, MedHelp, Inc. maintains a wide range of qualifications that provides Total-Quality-Customer-Service (TQCS) to Specialty Physician Practices and Hospital Facilities, our success in attaining and retaining clients is fundamentally due to the personal attention and service we provide to our client's physician practices and hospital facilities.
This TQCS approach ensures that provider/patient relationships are never comprised. Furthermore, our professional staff includes healthcare management personnel that have served as:
- Physician Practice Managers
- Patient Account Managers
- Claims Processors
- Data Processors
- Service Reps
- Administrative Personnel
Unlike other medical management firms, at MedHelp, Inc. we possess operations experience in a hands-on approach at the GM-level. Our associates are well versed in all aspects of medical billing from leveling to reimbursements.
Typically, we work on-site at our corporate location handling payor contact, providing client support and working as an extension of the client's staffing infrastructure. Additionally, at the Facility level, we have personnel assigned to these locations to facilitate Medicaid qualification and to work in liaison with facility staff members.
MedHelp, Inc.'s expertise as medical management specialists takes control and ensures the efficient posting of claims, A/R and reclaiming payments that are received by the insurance company. Our services help the practice/facility with the demanding amount of paperwork, files maintenance and our revenue cycle and front-end assessment processes ensures reductions of errors. These activities in return prove to be very cost effective for the facility or practice.
At MedHelp, Inc. we are continually expanding upon our knowledge and services to assist clients with successfully billing practices. Exceptional functional and technical expertise coupled with extensive industry knowledge makes MedHelp, Inc. the ideal choice for any Specialty Practice or Hospital Facility's medical reimbursement needs.
Located in Baltimore, MD, we service several clients in the DELMARVA region and are aggressively expanding nationwide. MedHelp, Inc.'s experience in multiple service offerings and an unparalleled depth of expertise with a leading edge practice management software platform is a key differentiator between MedHelp, Inc. and our competitors.
